FAQ

What is your privacy policy?

Our principles for processing personal data are:

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data
  • Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.

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What are the payment methods available?

At the moment, we only accept Credit/Debit cards and Paypal payments. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process and deliver your orders to you in a shorter time. Paypal is the easiest and most secure way to make payment online. No account needed.

How long will it take for my order to arrive?

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

How can I cancel my order?

Please drop us an email at [email protected]

Any cancellations that occur before shipping are proceed with no additional cost.

What is your return and refund policy?

When you change your mind, you have 14 days to return your items (some exclusion apply) for a full refund or exchange as long as it is returned in a saleable condition with original proof of purchase. The refund will be provided using your original payment method.

Return charges are at your expense.